Semester I

Module 1: Banking Fundamentals

• Evolution of Banking
• Indian Banking System
• Types of Banks
• Functions of RBI
• Banking Terminology
• Financial Inclusion

Module 2: Retail Banking

• Savings & Current Accounts
• Fixed Deposit (FD)
• Recurring Deposit (RD)
• CASA Products
• Customer Onboarding
• Banking Services

Module 3: Banking Operations

• Branch Operations
• Cash Management
• Cheque Clearing
• Passbook & Statements
• ATM Operations
• Safe Deposit Locker
• Clearing & Settlement

Module 4: Computer Applications in Banking

• MS Word
• MS Excel
• PowerPoint
• Email Communication
• Core Banking System (CBS)
• Banking Software Overview

Module 5: Banking Regulations

• RBI Guidelines
• KYC
• AML
• Banking Compliance
• Customer Due Diligence (CDD)
• Banking Ethics

Semester II

Module 6: Digital Banking & FinTech

• UPI
• IMPS
• NEFT
• RTGS
• Mobile Banking
• Internet Banking
• Digital Wallets
• FinTech Basics
• Cyber Security

Module 7: Credit & Loan Management

• Personal Loans
• Home Loans
• Vehicle Loans
• MSME Loans
• Loan Documentation
• Credit Appraisal
• EMI Calculation
• Recovery Basics

Module 8: Risk Management

• Banking Risks
• Credit Risk
• Market Risk
• Operational Risk
• Fraud Prevention
• Internal Controls

Module 9: Sales & Relationship Management

• Customer Relationship Management (CRM)
• Cross Selling
• Insurance Products
• Mutual Fund Basics
• Investment Products
• Lead Generation
• Sales Techniques

Module 10: Business Communication & Employability

• Professional Communication
• Business Etiquette
• Resume Writing
• Group Discussion
• Interview Skills
• Personality Development

Module 11: Project & Internship

• Banking Case Study
• Customer Service Simulation
• Digital Banking Demonstration
• Final Project
• Viva Voce

Practical Training

Students will gain practical exposure in:

• Account Opening Process
• KYC Verification
• Cash Transactions
• Digital Banking Transactions
• Loan Documentation
• Customer Service Handling
• Banking Software Demonstration
• Excel Reports & MIS
• Mock Banking Interviews

Software & Tools Covered

• Microsoft Office (Word, Excel, PowerPoint)
• Core Banking System (CBS) – Overview
• Digital Banking Platforms
• CRM Software (Overview)
• Internet & Mobile Banking Applications

Skills You'll Learn

• Banking Operations
• Retail & Corporate Banking Basics
• Digital Banking & FinTech
• Loan Processing
• Risk & Compliance
• Customer Relationship Management
• Banking Sales
• Financial Products Knowledge
• Professional Communication
• Interview Readiness

Career Opportunities

After completing the Advanced Diploma in Banking, students can apply for roles such as:

• Banking Associate
• Customer Service Executive
• Relationship Officer
• Personal Banking Officer
• CASA Sales Executive
• Loan Processing Executive
• Credit Processing Associate
• Branch Operations Executive
• Back Office Executive
• Banking Process Associate (BPO/KPO)
• NBFC Executive
• FinTech Support Executive

Assessment & Certification

• Weekly Assignments
• Practical Assessments
• Case Study Evaluation
• Viva Voce
• Final Written Examination
• Project Submission
• Advanced Diploma Certificate

Who Should Join?

• 12th Pass Students
• Graduates from any stream
• Banking Job Aspirants
• Freshers seeking private bank jobs
• Candidates interested in BFSI careers
• Professionals looking to upgrade banking skills

Note: The syllabus above is a comprehensive, industry-oriented curriculum based on common topics found in advanced banking diploma programs. Individual institutes may vary in duration and subject coverage.