What you'll learn
Certificate Program in Banking (CPB) – 30 Days
Course Overview
The Certificate Program in Banking (CPB) is a 30-day intensive job-oriented training program designed to prepare students and fresh graduates for entry-level careers in the banking and financial services sector. The program focuses on practical banking operations, customer service, digital banking, compliance, and employability skills through classroom learning, practical sessions, case studies, and mock interviews. Short-term banking certificate programs commonly emphasize retail banking, RBI regulations, digital banking, KYC/AML, and customer service to make learners job-ready.
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Course Syllabus
30-Day Syllabus
Week 1 – Banking Fundamentals
Module 1: Introduction to Banking
- Evolution of Banking
- Types of Banks
- Structure of Indian Banking System
- Role of RBI
- Banking Terminology
Module 2: Banking Products
- Savings Account
- Current Account
- Fixed Deposit (FD)
- Recurring Deposit (RD)
- Loans & Advances
- Debit & Credit Cards
Week 2 – Banking Operations
Module 3: Branch Banking
- Account Opening Process
- KYC Documentation
- Cash Deposit & Withdrawal
- Cheque Clearing
- Passbook & Statement
- Customer Service
Module 4: Banking Documentation
- KYC & AML
- PAN & Aadhaar Verification
- Nomination
- Customer Due Diligence
- Banking Forms
Week 3 – Digital Banking & Sales
Module 5: Digital Banking
- UPI
- IMPS
- NEFT
- RTGS
- Mobile Banking
- Internet Banking
- ATM Operations
- Cyber Security Basics
Module 6: Banking Sales
- CASA Products
- Cross Selling
- Insurance Basics
- Mutual Fund Awareness
- Customer Relationship Management
Week 4 – Professional Skills & Practical
Module 7: Computer Skills
- MS Word
- MS Excel
- Email Writing
- Banking Software Overview
- Core Banking System (CBS)
Module 8: Employability Skills
- Communication Skills
- Business Etiquette
- Resume Preparation
- Group Discussion
- Interview Skills
- Mock Interviews
Module 9: Project & Assessment
- Branch Banking Case Study
- Practical Assessment
- Viva Voce
- Final Examination
Practical Training
Students will practice:
- Customer Account Opening
- KYC Verification
- Cash Transaction Process
- Digital Payment Transactions
- Banking Forms
- Excel Reports
- Banking Customer Interaction
- Mock Branch Operations
Software & Tools Covered
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Core Banking System (CBS) – Overview
- Digital Banking Platforms
- Internet & Mobile Banking
Skills You'll Learn
- Retail Banking Operations
- Customer Service Excellence
- Banking Documentation
- Digital Banking
- KYC & Compliance
- Sales & Relationship Management
- Computer Applications
- Business Communication
- Interview Readiness
Career Opportunities
After completing this program, learners can apply for positions such as:
- Banking Associate
- Customer Service Executive
- Relationship Executive
- Banking Sales Executive (CASA)
- Teller / Cashier
- Back Office Executive
- Loan Processing Executive
- Banking Process Associate
- Financial Services Executive
- Customer Support Executive
Assessment & Certification
- Weekly Quiz
- Practical Assignments
- Case Study
- Mock Interview
- Final Examination
- Certificate of Completion
Who Should Join?
- 12th Pass Students
- Graduates
- Freshers
- Banking Job Aspirants
- Candidates preparing for private bank interviews
- Professionals seeking banking fundamentals
This 30-day curriculum is designed as a fast-track, industry-oriented foundation program inspired by the core topics commonly covered in banking certificate courses, including banking operations, digital banking, customer service, regulatory compliance, and employability skills.